About the Company
A&O Shearman is a global law firm at the forefront of change, shaping the future of legal practice to meet the evolving needs of international business. The firm is fluent in U.S. law, English law, and the regulations of the world’s most dynamic markets, enabling seamless delivery of tailored solutions across industries such as energy transition, life sciences, technology, finance, and private capital. Formed through the merger of Allen & Overy and Shearman & Sterling in May 2024, A&O Shearman fosters a culture where individuals can thrive, innovate, and make a meaningful impact.
About the Role
The RPA Lead will play a pivotal role in driving the design, deployment, and expansion of automation and agent solutions. This position is responsible for shaping governance frameworks, managing vendor relationships, and building a skilled team to deliver cutting-edge, compliant automation capabilities. The role is based in the Belfast office as part of the Data & Workflow Platform Team.
Responsibilities
- Lead the design, implementation, and scaling of agentic AI and automation solutions across multiple business functions.
- Establish and maintain governance frameworks for automation initiatives, including risk control, pipeline management, and benefits realization.
- Oversee operational management of live automation and AI processes, ensuring reliability, performance, and issue resolution.
- Define governance standards for agentic AI in collaboration with key stakeholders, ensuring compliance, ethical use, and alignment with business objectives.
- Manage the full lifecycle of automation agents, from deployment to continuous improvement.
- Coordinate multi-agent systems for collaborative problem-solving.
- Build and lead a high-performing team, providing training, coaching, and development opportunities.
- Manage relationships with technology vendors, including service quality, contract compliance, and cost optimization.
- Oversee licensing, upgrades, and renewals for automation platforms.
- Act as the primary escalation point for automation-related issues.
- Identify new opportunities by collaborating with stakeholders and promoting adoption of automation solutions.
- Monitor industry trends to inform strategy and drive continuous improvement.
Required Skills
- Demonstrated leadership experience with at least 2+ years of people management.
- Strong project and program management capabilities with proven success in delivery.
- Expertise in RPA platforms and agent technologies (e.g., Blue Prism, Power Platform, Copilot Studio).
- Skilled in supplier and vendor management.
- Excellent communication and stakeholder engagement skills.
- Ability to translate technical concepts into clear, accessible documentation for non-technical audiences.
- Highly organized, adaptable, and detail-oriented.
- Strong commitment to customer service and quality outcomes.
Preferred Qualifications
- Experience in leading cross-functional automation initiatives in a large organization.
- Advanced understanding of governance standards for agentic AI.
- Familiarity with building multi-agent systems.
- Background in developing automation strategies aligned with business transformation goals.